Playful Paws Day Camp Refund Policy

We understand that life happens—whether it’s a change of plans or a pup who needs a break from daycare! Below is our refund policy to help keep things fair and stress-free for everyone:

Daycare Packages

• Full Refunds: Available within 7 days of purchase if no days have been used.

Single Day Bookings & Cancellations

• Cancel with 24+ Hours’ Notice: No charge.

• Same-Day Cancellations: Charged 50% of the daily rate.

• No Show / No Call: Full charge for the day.

Doggy Bus Service

• Missed Pickups: If we arrive and your pet is not available, the full fee is charged.

• Cancel with 24+ Hours’ Notice: No charge.

• Same-Day Cancel/No Show: Charged full rate.

Dismissals (Behavior or Health)

If your pup is dismissed due to behavior or illness during daycare, we are unable to offer a refund for that day. However, we’re happy to apply a credit to a future visit when appropriate.

Special Circumstances

We get it—life throws curveballs. If you experience an emergency or a unique situation, reach out and we’ll do our best to work with you on a case-by-case basis.

Thank you,
Playful Paws Day Camp Management